Ticket Information

FreshTix is the venue’s authorized ticketing agency. The Fred cannot guarantee the validity of tickets ordered from third-party websites or ticket resellers and assumes no responsibility to refund or provide venue access for unauthorized tickets. Please purchase tickets via the Fred’s website at www.amphitheater.org or www.freshtix.com

NEED HELP?

⇒ Call FreshTix at 678-701-6114 (Call Center Hours: Mon – Fri 9 a.m. – 6 p.m.; Sat – Sun 10 a.m. – 6:00 p.m.)

⇒ Have an issue with ordering or receiving your tickets? Please contact FreshTix via phone at 678-701-6114 or email greenlight@freshtix.com

2026 FRED BOX OFFICE HOURS: 

Please note: The Fred Box Office will not be accepting cash for ticket purchases this year. 

The Fred Box office will be open on concert days 1 hour before the gates open. 

GENERAL POLICIES & CONDITIONS

• All tickets are subject to applicable processing and service fees.
• Ticket processing and service fees are the same for all purchases made online, via phone, or at the Box office.
• The Fred Box Office will not be accepting cash for ticket purchases this year.
• There is an 8-ticket limit per show per order.
• ADA accessible seating is available. Please contact FreshTix for details and to have seats reassigned to ADA accessible seat locations.
• Some shows may be listed as ‘special engagement’ events. Series pre-sale and same-seat availability are not guaranteed on special engagement events.
• Showtimes are subject to change. Refer to the times listed on Fred’s website on each concert page for details.
• We strongly advise fans to purchase only through FreshTix, the venue’s authorized ticketing agency. The Fred cannot guarantee the validity of tickets ordered from third-party vendors or ticket resellers and assumes no responsibility to refund or provide venue access for unauthorized tickets.